Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share feedback about your experience with a site we cover? You're in the right place. The Casinos Not On Gamstop team reads every message and will get back to you as quickly as we can.
How to Reach Us
We are an independent comparison and review platform covering casinos not on Gamstop for UK players. We don't operate any of the casinos listed on this site, and we can't access your account, process withdrawals or resolve disputes on behalf of any operator. For those matters, you'll need to contact the casino directly.
For everything else — questions about our editorial process, corrections to published content, partnership enquiries, or general feedback — use the details below or fill in the contact form on this page.
- Editorial queries: Questions about how we research, rate or rank the sites we cover
- Corrections: If you believe a fact in one of our reviews is inaccurate or out of date
- Responsible gambling concerns: We take these seriously — see our responsible gambling page for resources and guidance first
- Commercial enquiries: Affiliate or partnership discussions — please include full details in your first message
What We Can and Cannot Help With
To save you time, here is a clear picture of what falls within our remit and what does not.
| We can help with | We cannot help with |
|---|---|
| Questions about our review methodology | Disputes with a casino operator |
| Clarifying bonus terms we have published | Withdrawals, account access or verification issues |
| Feedback on site content | Customer support for any listed casino |
| Reporting outdated or incorrect information | Refunds or payment processing |
| Partnership and affiliate enquiries | Legal or financial advice of any kind |
Our Editorial Independence
Casinos Not On Gamstop earns revenue through affiliate partnerships with some of the operators we feature. If you register with a casino after clicking through from this site, we may receive a commission. This arrangement is disclosed plainly, and it does not influence how sites are rated or ranked. Operators cannot purchase a higher position, and every write-up includes genuine limitations alongside any strengths. You can read more about how we work on our about us page.
Response Times
We aim to respond to all messages within two working days. During busier periods it may take a little longer. Please avoid sending duplicate messages — they slow the queue down for everyone. If your matter is urgent, say so clearly in the subject line.
Responsible Gambling Support
If you are concerned about your own gambling or someone else's, please do not wait for a reply from us. Free, confidential support is available around the clock in the UK from organisations including GamCare and BeGambleAware. You'll find links and practical guidance on our responsible gambling page. 18+
Terms and Corrections Policy
Bonus offers and terms at non-Gamstop casinos can change quickly. We review and update our content regularly, but if you notice that a listed offer no longer matches what a casino is advertising, please let us know and we will investigate. Our full editorial standards are set out in our terms and conditions.
Whether you're a reader with a quick question or a partner with a longer conversation in mind, we're glad to hear from you. Use the form or details on this page and a member of the Casinos Not On Gamstop team will be in touch.